Terms and Conditions for Daily Tours

Reservations and Payments
A 50% per person deposit is required to secure your reservation. For reservations on a tour departing within 7 days, full payment by cash or check is required at the time of your booking unless other arrangements have been made. Orchid Isle Bicycling will consider your reservation canceled if the balance due is not received on time, cancellation penalties will apply. Tour prices are per person and do not include Hawaii state excise tax.

Included in Your Tour
Your tour price includes a bicycle, helmet, an Orchid Isle Bicycling tour guide, full support vehicle, water, Gatorade, snacks, fresh fruit.

Cancellations and Refunds
If you cancel your tour, you must notify us by phone, in writing or by fax. Please note that all cancellation fees are "per person." All refunds will be processed within 7 days of receipt of your cancellation.

For all cancellations, we will refund you the cost of your tour less a 50% per person cancellation fee. There is no refund for leaving a tour early or arriving late. Please note that we do not make any refunds for any unused portion of your tour.

Orchid Isle Bicycling reserves the right to make changes to itineraries, and prices due to unforeseen circumstances including weather. All efforts are made to keep any route changes minimal. We reserve the right to cancel any tour that does not reach the minimum level of participation. In the unlikely event that we cancel a tour, you will receive a full refund. Orchid Isle Bicycling will not reimburse you for any personal expenses due to changes in itineraries or tour cancellations. Orchid Isle Bicycling reserves the right to decline a reservation or to refuse service during a tour to anyone whose health or behavior could impede the welfare or enjoyment of other guests. Preexisting medical conditions must be disclosed prior to participation in any tour.

Responsibility
The responsibility of Orchid Isle Bicycling and affiliated companies is strictly limited. As a tour operator, Orchid Isle Bicycling organizes, promotes, and sells tour programs consisting of certain services, including but not limited to, surface transportation, excursions and accommodations that Orchid Isle Bicycling purchases from various suppliers. The Suppliers providing services for Orchid Isle Bicycling tours are independent contractors and are not agents or employees of Orchid Isle Bicycling. Orchid Isle Bicycling does not act as an agent for any party whatsoever. Orchid Isle Bicycling is not responsible for the willful or negligent acts and/or omissions of such suppliers or their respective employees, agents, servants or representatives including, without limitation, their failure to deliver or their partial or inadequate delivery of goods or services. By utilizing the services of the suppliers, you agree that neither Orchid Isle Bicycling nor any of its representatives shall be liable for any accident, injury, costs, property damage or personal loss to you or those traveling with you in connection with any accommodations, transportation or other services, or resulting directly or indirectly from any occurrences or conditions beyond Orchid Isle Bicycling's control, including but no limited to, acts of terrorism, war, defects in vehicles, breakdown in equipment, strikes, theft, delay or cancellation of or changes in itinerary or schedules.

Medical services or facilities may not be readily available or accessible during all or part of your tour. You are responsible to select a tour appropriate to your abilities and interest. You are responsible for being in sufficient good health to undertake the tour, to prepare for the tour by studying the itinerary and any pre-departure materials sent by Orchid Isle Bicycling, and for bringing the appropriate clothing and equipment as advised therein.

Orchid Isle Bicycling reserves the right to take photographic or film records of any of its tours, and to use any such photographic or film records for promotional and/or commercial purposes.

Printer Friendly Acrobat version of Terms and Conditions for Daily Tours